We've launched our Help forum, to make our support process more organized, easier and faster. So, starting today, Help for all our themes is conducted through the Help forum.
If you purchased one of our themes, and have any theme related questions, we'll be happy to help you at http://help.olegnax.com
Presale questions, can be also asked via our help forum in presale thread. Or by email: firstname.lastname@example.org with subject "presale" + theme name.
P.S. If you have any questions related to our forum, you can ask them in comments to this post.